You have looked at dozens of samples, compared them with fabric swatches in different lights, set them against your tile and wood accents and finally, the decision is made. The granite or quartz slab material has been selected for your countertops. So, now what? Fine Line Pacific is here to help! The following checklist has been designed to help you navigate your countertops from estimate to installation.
READY…
The first step in the process is the ESTIMATE. We are providing you with a price based upon the information given to us, so the more accurate and complete the information, the more precise the quote.
1) Provide Fine Line Pacific with detailed drawings of your cabinet layout with dimensions where the countertops are to be installed.
2) Select the material (natural stone, quartz, or solid surface) and the color. 3) Review the edge detail choices and select a specific edge (bullnose, bevel, and ogee) or a category (standard or upgrade).
4) Determine if backsplash is to be the slab material or tile by another supplier. If Fine Line Pacific is supplying your back splash, please confirm the height. Standard height is between 4” to 6”. Full Height is the entire distance between the countertop and the upper cabinets, usually 18” to 21”.
5) If there is a sink in the countertop, confirm whether it is a top mount (edges of sink sit on top of the countertop) or under mount (edges sit beneath the counter top with a polished sink opening).
6) With a kitchen fabrication it is necessary to have the cook top or range on site prior to the measure.
SET…
Once all of the details have been decided, it is time to move forward with the job. The next step is the measure or template. In order to complete this step the following process needs to be completed.
1) The estimate needs to be signed and sent back to Fine Line Pacific. By doing this the customer is confirming all of the details on the estimate sheet. If there are any changes to be made, do not sign the contract; contact your salesperson at Fine Line Pacific to make the necessary changes and re-submit the estimate.
2) If the company requires a purchase order number please provide that with the signed contract.
3) Deposit (50%) needs to be received by the date of the template for job to remain on schedule.
4) In order for us to measure, the cabinets must be installed completely, in place, secure and level. The tolerance for level is 1/8” for ten feet of counter top. Inform us of any preliminary schedule regarding the date of your cabinet install. That way we can keep a spot in the schedule for you.
5) The sinks, faucets, AND cook top/range must be on site at the measure. If there is a delay in getting these items, please inform us. Your measure will be re-scheduled when these items are available.
6) The customer or representative must be on site for the template. This is necessary to insure that all details are confirmed, and any issues that may arise are addressed. If no one is available, the template will be re-scheduled.
GO!
Once the template is completed the install will follow 7 to 10 business days after.
1) On the day of the install Fine Line Pacific needs to have unimpeded access to the work area. Since the crew will be carrying large and heavy pieces of material they need clear walkways and close parking. This is a safety as well as an efficiency issue. For this reason we ask that you refrain from scheduling other trades on your install day. 2) Our scheduler will give you a 2 hour arrival window for the day of your install. This time will be confirmed two days before the install. You should allow several hours for a full kitchen.
3) Fine Line Pacific does not connect sinks, dishwashers, or appliances. If you need the appropriate clips for the dishwasher, please let us know so that we can provide them with the epoxy. There is a small charge for this.
4) Once the install is complete, you can have your plumber come in to reconnect the sink. Please allow 24 hours for the caulking to set before this is done.
5) Do not use abrasive cleansers on your countertop. Mild soap and water should remove any spills.
Written by: Kathleen Young
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